At Twin Flame Celebrities, we value your feedback and are committed to maintaining a safe, positive environment for our young creators. Whether you have a question about a product in our shop, a “Good News” story, or a talent spotlight, we are here to help.
1. General Inquiries
For general questions about our website, partnerships, or how to feature a young talent, please reach out to us at:
- Email: email @ twinflamecelebrities.com
- Response Time: We typically respond within 24–48 hours.
2. Shop & Order Support
If you have questions regarding an order, shipping status, or a return request for items made by our young stars, please include your Order Number in your message.
- Support Email: email @ twinflamecelebrities.com
3. Grievance Officer (India IT Rules Compliance)
In accordance with the Information Technology Act and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. This officer handles concerns related to content, privacy, and child safety.
- Name: Samji M S
- Designation: Grievance Officer
- Email: samjith3001 @ gmail com
- Subject Line: Please use “GRIEVANCE” in your subject line for priority handling.
- Address: Municipal Tower , Aluva , Kerala, India.
4. Report a Safety Concern
If you believe any content on our site violates child safety standards or parental rights, please contact our Grievance Officer immediately. We take these reports with the highest priority and will investigate within 24 hours.
